Templates

Copy/paste templates

Pick a scenario, copy the template, then personalize. These are written to sound human — not like a form letter.

How to use these

Replace [brackets] with your details.
Keep one warm line, one clear next step.
Short is better than “perfect.”

If you want a template added, email contact@sayithuman.com.

Emails

Follow-up after no reply

Hi [Name] — quick follow-up on the note below.

If it’s easier, I can do either [Option A] or [Option B].
What works best for you?

Client update

Hi [Name], quick update: [status in one sentence].

What’s done:
- [done 1]
- [done 2]

Next:
- [next step] (ETA: [date/time])

I’ll follow up again on [day/time].

Apology + next steps

Hi [Name] — you’re right to flag this. I’m sorry for the hassle.

Here’s what I’m doing now: [fix].
Here’s how we’ll prevent it going forward: [prevention].

I’ll confirm once it’s resolved by [time/date].

Refund confirmation

Hi [Name] — confirmed. I just processed the refund for [amount].

You should see it within [X] business days depending on your bank.
If you don’t see it by [date], reply here and I’ll take another look.

Reschedule a meeting

Hi [Name] — can we move our call to [day/time]? Something came up on my end.

If that doesn’t work, I’m also free [alt day/time] or [alt day/time].

Warm intro

Hi [Name] — I’m [Your Name]. I found you through [where].

I’m reaching out because [1 sentence why]. If you’re open to it, I’d love to ask two quick questions about [topic].

Close the loop

Hi [Name] — closing the loop here.

We went ahead with [decision]. Thanks again for your help on this.

Announcements

Tool launch announcement

We just launched [tool name]. It helps you [benefit] in minutes.

If you’ve ever felt like your message sounded stiff or “robotic,” this is a fast way to clean it up while keeping your meaning.

Try it here: [link]

Policy change notice

Quick heads-up: starting [date], we’re changing [policy].

What’s changing: [one sentence]
Why: [one sentence]
What you need to do: [one sentence]

If you have questions, reply here and we’ll help.

Event invite

Hey — we’re hosting [event] on [date/time].

If you’re interested in [who it’s for], you’ll get:
- [benefit 1]
- [benefit 2]
- [benefit 3]

Want the details?

LinkedIn value post structure

Most people think [common belief].
But what actually works is [truth].

Here’s the simple framework:
1) [step]
2) [step]
3) [step]

If you want, I can share a template I use for [use case].

Short one-liners

“Thanks for the heads-up — I’m on it.”
“Appreciate you. I’ll follow up by Friday.”
“Totally fair question. Here’s the answer…”
“Quick clarification so we’re aligned…”
“I can do X. I can’t do Y. Here’s what I can offer…”